Responsible Gaming

Gaming Should Be Entertainment

At Entreprise LAVL, we believe that online casino gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please play responsibly and within your means. Remember: the house always has a mathematical edge, and outcomes are determined by chance.

Age Verification

You must be at least 18 years of age (or the legal age of majority in your province) to access and play at our casino. Gambling is strictly prohibited for minors. If you are under the legal age, please do not create an account or play.

Warning Signs of Problem Gambling

If you recognize any of the following signs in your own behavior, you may have a gambling problem:

• Chasing losses by gambling more money to recover what you've lost
• Hiding gambling activities or lying about how much time and money you spend
• Gambling with money meant for bills, rent, or essential expenses
• Experiencing mood changes or irritability when unable to gamble
• Needing to gamble with increasing amounts of money to achieve the same excitement
• Neglecting work, family, relationships, or hobbies due to gambling
• Borrowing money or getting into debt to fund gambling
• Failed attempts to cut back or stop gambling
• Using gambling as a way to escape stress, anxiety, or depression
• Thinking about gambling constantly, even when not playing

If you experience any of these signs, please seek help immediately.

Self-Help Tools & Responsible Gaming Features

Our platform provides tools to help you maintain control over your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose over a given timeframe
• Reality Checks: Receive periodic notifications during gameplay reminding you how much time and money you've spent
• Self-Exclusion: Voluntarily exclude yourself from our platform for a period of your choosing (minimum 6 months)
• Account Pause: Temporarily suspend your account to take a break from gambling
• Session Time Limits: Set automatic logoff times to limit gaming sessions

To access these tools, log into your account and visit the Responsible Gaming section, or contact our customer support team.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available:

Canada

• Responsible Gambling Council – Free resources and support for Canadians
  www.responsiblegambling.org
• Gamblers Anonymous Canada – Support meetings and peer help
  www.gamblersanonymous.org

International Support

• GamCare (UK) – Free confidential support and counselling
  www.gamcare.org.uk
• GamStop (UK) – National self-exclusion scheme
  www.gamstop.co.uk
• Gambling Help Online (Australia) – Counselling and resources
  www.gamblinghelponline.org.au
• National Council on Problem Gambling (USA) – Helpline and referral services
  www.ncpgambling.org

If You Need Help

Please reach out to one of the support organizations listed above. Problem gambling is a treatable condition, and support is available 24/7. There is no shame in asking for help—taking action is a sign of strength.

You can also speak with a member of our customer support team about self-exclusion options or responsible gaming features at any time.

This information is provided for harm reduction purposes. Entreprise LAVL is committed to promoting responsible gaming and complies with all applicable Canadian gaming regulations.